Oakhaven Hospice Trust is committed to the Patient and Public Focus Group which has been formed to ensure that the service to the community provided by Oakhaven and the Coates Centre is as good as it can be at all levels. Our strategy will be monitored through Oakhaven Hospice Trust’s Clinical Governance Group and annual reports of progress will be made to the Trustees. Most importantly this strategy is about service improvement through actively using the patient experience to change and improve services.
Our aim will be for patient, family and visitor involvement and all the services offered in the name of Oakhaven are inclusive and that Oakhaven operates a policy of fairness and equality.
please contact Pauline on 01590 677198 or email email@example.com