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Oakhaven

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Education and Learning

A row of books

Face-to-face education is back and we are able to offer our full programme of courses. 

We are still observing certain precautions in our training rooms aimed at keeping staff and visitors as safe as possible while we emerge from the pandemic.

This page describes the full list of courses that are available.

We still offer refreshments  (tea, coffee and water) in the training rooms and social distancing is observed.

If you have any concerns or require further information please contact the Education Department on 01590 646445 or e-mail education@oakhavenhospice.co.uk and we will be pleased to help.

 

 

Oakhaven's approach to learning

Oakhaven’s approach to education is that knowledge is best shared. We welcome support from other specialties and clinical colleagues to further our knowledge and improve patient care.

We also provide a thorough education programme to support clinical colleagues in providing good quality end-of-life care.

We can also arrange bespoke training for providers should you wish.

If you’d like to learn more or have any queries please don’t hesitate to call 01590 646445.

Courses

Oakhaven provides courses covering a variety of subjects within palliative and end-of-life care. These courses are available for all healthcare professionals in our community.

We endeavour to make our sessions friendly and informative, with the content being varied and providing a relaxed approach.

We believe education in end-of-life care is crucial to providing quality patient care. We work closely with all healthcare professionals to improve the quality of palliative and end-of-life care for our community.

On the “shared knowledge is best” ethos there are no charges for any of the courses other than ACST where there are licencing and other external costs that we incur. We want to make education available to as many people as possible and therefore view it as part of our charitable purpose.

We do not believe cost should be a barrier to accessing education and improving patient care. Should you wish to make a donation to help cover some of the costs it is always gratefully received.

We look forward to welcoming you and your colleagues.

If you are interested in learning more about any of our courses and education sessions, please call us on 01590 646445 or email education@oakhavenhospice.co.uk

Palliative & End of Life Care

Oakhaven Certificate in End of Life & Palliative Care for HCA's & Carers - Expand

Work towards attaining the new Oakhaven Certificate in End of Life and Palliative Care

Designed specifically for HCA's, Carers and healthcare support workers who work with patients with end of life needs this training provides an opportunity to enhance knowledge and skills in the delivery of high quality end of life care.

Following a half-day introductory session all delegates will be required to attend a series of education sessions before receiving their Oakhaven Certificate.  These sessions are to be completed within 18 months.

    • Caring for the Dying Patient
    • Level 1 Introduction to Communication Skills
    • Understanding Medications for Care-workers
    • Loss, Grief & Bereavement
    • Level 2 Communication Skills in Difficult Conversations 

 

(All course materials are provided)

Time: 9.30 - 12.30

Dates: 

Thursday 7 July 2022

Monday 10 October 2022

Monday 16 January 2023

Cost:  There is no charge for this training.

Please note as these courses are being delivered free of charge we will not be providing refreshments other than tea or coffee.  

For a booking form to reserve a place on this study day or if you require any further information please call Judy Verrell on 01590 646445 or email: judy.verrell@oakhavenhospice.co.uk

Oakhaven Certificate in End of Life & Palliative Care for RGN's and qualified healthcare professionals Expand

Work towards attaining the new Oakhaven Certificate in End of Life & Palliative Care.

Designed for Registered Nurses and qualified healthcare professionals who work with patients with end of life needs and provides an opportunity to enhance knowledge and skills in the delivery of high quality end of life care.

Following an introductory day all delegates will be required to attend a series of education sessions before receiving their Oakhaven Certificate.  These sessions are to be completed within 18 months.

    • Level 1 - Introduction to Communication Skills
    • Symptom Management
    • Verification of Expected Death
    • Syringe Driver Update
    • Understanding Pain & its Management in Palliative Care
    • Level 2 Communication Skills in Difficult Conversations
    • Loss, Grief & Bereavement

 

All course materials are provided.

Introduction Day - 9.30 -12.30 & 1.00- 3.00

Dates:

Thursday 14 July 2022

Thursday 27 October 2022

Thursday 19 January 2023

What is the cost?

There is currently no charge for this training.

Please note as these courses are being delivered free of charge we will not be providing refreshments other than tea or coffee.  Where applicable we are happy for you to bring your own lunch with you. 

For a booking form to reserve a place on this course, or if you require any further information, please call Judy Verrell on 01590 646445 or email: judy.verrell@oakhavenhospice.co.uk

Understanding Medicines for Senior Carers Expand

This half-day session has been developed to describe the responsibilities of senior carers when dealing with medication.

  • What is covered in the session:
  • Types of medication
  • Handling medication
  • Side-effects
  • Patient/Client compliance
  • Working with families
  • Abbreviations for medications

This session will enhance your knowledge and skills in the delivery of high quality support to patients and their families.

Date:

Thursday 21 July 2022

Thursday 1 September 2022

Thursday 3 November 2022

Thursday 12 January 2023

Time:  1.30 - 4.00

There is no charge for this session.

Suitable for:  All care-workers whose role involves prompting, assisting and administering medication particularly those working for care agencies.

To reserve a place on this course please call Judy Verrell on 01590 646445 or e-mail education@oakhavenhospice.co.uk

Understanding Pain and its Management in Palliative Care Expand

A half-day workshop designed for all Registered Healthcare professionals following many requests to look at how to manage pain in palliative care.

 Course Content: 

  • what is pain?
  • how can we assess pain?
  • looking at acute vs chronic pain
  • principles of pain management
  • looking at medications

 

Course Dates:

Wednesday 13 July 2022

Wednesday 12 October 2022

Wednesday 18 January 2023

Time: 2.00 - 4.00

 There is no charge for this session

 Learning Outcome:

The session will cover the Principles of Practice and the responsibilities of the Registered Nurse and the importance of record keeping will be demonstrated.

 To reserve a place on this course please call

Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

 

Syringe Driver Update Sessions Expand

These sessions provide a general update on the Principles and Practice of syringe driver use for those new to using syringe drivers or those requiring a reminder.

 Time: 12.00—2.00

 Course Dates:  

Monday 4 July 2022

Monday 17 October 2022

Thursday 8 December 2022

There is no charge for this session

Please note:   These sessions are NOT specific training on the use of McKinley syringe drivers

 Learning Aims: 

This session includes guidance on:

> Indications for use

> Medications

> Addressing patient and family concerns about use

> Provides a practical session for demonstrating the principles of setting up a syringe driver

> Handouts provided

> Certificate of Attendance provided

 

To reserve a place on this course or if you require any further information, please call Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

 

Verification of Expected Death Expand

This course is designed specifically for Registered nursing staff working with patients and their families at end of life.

Time:          2.00 - 4.00

Dates: 

Tuesday 14 July 2022

Tuesday 27 September 2022

Tuesday 22 November 2022

Tuesday 14 February 2023

Please note:  delegates must obtain permission from their Manager to attend

All Delegates will receive a Competency Assessment at the end of the session

Learning Outcome:

The session will cover the Principles of Practice and the responsibilities of the Registered Nurse and the importance of record keeping will be demonstrated.

 There is no charge for this session

To reserve a place on this course please call Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

 

Symptom Management at End of Life Expand

This session has been designed for staff working in Nursing and Care Homes to have a chance to focus on the practical symptom management of those symptoms experienced at the end of life.

 Aimed at Managers, Registered Nurses and Senior Carers who have a strong input into symptom management when working with patients reaching end of life.

The following topics are included in this session:

Fatigue

Nausea & Vomiting

Breathlessness

Anxiety & Delirium

This session will run from 9.30 - 12.30

Dates: 

Wednesday 7 September 2022

Wednesday 30 November 2022

Wednesday 1 February 2023

There is no charge for these sessions

All delegates will receive an Attendance Certificate

If you require any further information , or you would like to register your interest, please call Judy Verrell on 01590 646445

or e-mail: judy.verrell@oakhavenhospice.co.uk

 

Care of the Dying Patient Expand

This half day session has been developed for any healthcare worker and will enhance knowledge and skills in the delivery of high quality support to patients and their families nearing the end of life.

 Time:           1.30 - 4.00

 Dates:  

Monday 6 June 2022

Monday 26 September 2022

Monday 28 November 2022

There is no charge for this session.

In the first instance please contact Judy Verrell in the Education Department on 01590 646445

or e-mail your enquiry to: judy.verrell@oakhavenhospice.co.uk

 

Bespoke Training Expand

We often get asked if we can help out organisations by providing bespoke training.

This is something we are always happy to discuss and if you have any queries on this please contact us.

In the first instance please contact Judy Verrell in the Education Department on 01590 646445 or e-mail your enquiry to: judy.verrell@oakhavenhospic.co.uk

Communication Skills Training

Level 1 - Introduction to Communication Skills in Challenging Environments Expand

These sessions are suitable for anyone who works in a place where you may need to support people who are bereaved, facing some form or loss, or who are for some reason anxious or worried.  This includes clinical or non-clinical environments.

It teaches how to listen and how to respond in a way which empowers the person and discourages 'fixing' and demonstrates how to work with the person's own ideas first.

This 3-hour communication skills session will increase your confidence, willingness and competence to explore the emotional concerns of anyone who may be worried or distressed.

Level 1 - Introduction to Communication Skills -

Time:  9.30 - 12.30

Our 3-hour communication skills session will increase your confidence, willingness and competence to explore the emotional concerns of anyone who may be worried or distressed.  

Dates:  

Monday 18 July 2022

Monday 12 September 2022

Monday 14 November 2022

 

Cost: No charge

All course materials are included.

To reserve a place, or if you require any further information, please call Judy Verrell on 01590 646445 or e-mail judy.verrell@oakhavenhospice.co.uk

Level 2 - Communication Skills in Difficult Conversations Expand

This course will address difficult conversations in practice together with the chance to see and explore skills to help make them less difficult and more effective.

Difficult Conversations - this session will provide the theory and tools which will  underpin your learning and introduced to a range of frameworks and models. 

Dates:

Monday 19 September 2022

Monday 7 November 2022

Monday 6 February 2023

Time 9.30 - 12.30

There is no charge for this training.

Suitable for all healthcare professionals who encounter difficult conversations in practice and would like to explore ways to more effectively manage them.

Course content:

    • Why are conversations so difficult?
    • How can we overcome this?
    • How to break significant news
    • What can influence people's response?

To reserve a place or if you require any further information please call Judy Verrell on 01590 646445 or e-mail judy.verrell@oakhavenhospice.co.uk

Advanced Communication Skills Training - a 2-day course for Senior Healthcare Professionals Expand

Would you like an opportunity to see how other health and social care professionals deal with a wide range of challenging communication issues?

Suitable for Senior Healthcare professionals Grade 6 and above:

    • Consultants of any speciality
    • Nurses Band 6+
    • GPs
    • AHPs

An evidence-based course, CPD point accredited with expert trainers.

This 2-day experiential workshop is to enable participants to explore ideas, feel more confident and be more effective in addressing challenging communication issues.  It is facilitated by nationally accredited trainers and using interactive exercises and role-play in small groups with professional actors.

Course Dates:

Please contact us for current availability

 Time:  8.30 - 5.30 each day (prompt start)

Cost:  £675 per person (all refreshments included)

(Participants are expected to take part in all aspects of the course and must attend both days.)

Venue:  Oakhaven Hospice, Lymington.  (This is not a residential course)

To reserve a place on this course and receive a Registration Form please call:

Karen Silverthorne on 01590 646445 or

e-mail: karen.silverthorne@oakhavenhospice.co.uk

What Happens Next? - Loss Grief & Bereavement Expand

Helping to make a difference to the daily lives of people living through bereavement.

This session will deal with loss, grief and bereavement, supporting others and looking after ourselves delivered by our Counselling team. This highly practical day is designed to help you feel more confident in supporting anyone affected by grief and loss.

    • An introduction to the theory of grief and the grieving process
    • Risk factors, how to spot them and what to do about them
    • Listening and questioning skills, including an opportunity to practice these using real-life examples
    • Self-care and why it matters

Course dates:

Wednesday 20 July 2022

Wednesday 28 September 2022

Wednesday 2 November 2022

(all course materials provided)

Time:  9.30 - 12.30

Suitable for all health and social care professionals who would like to become more confident when providing support to those affected by grief and loss.

Cost:  There is no charge for this session

For an enrollment form and to reserve a place on this course, please call Judy Verrell on 01590 646445 or e-mail education@oakhavenhospice.co.uk

Effective Communication in a Virtual World - VIRTUAL SESSION Expand

Effective Communication Skills in a Virtual World for Senior Healthcare Professionals, Grade 6 and above.

  • Remote consultations are suddenly a part of everyday practice, but how confident to do you feel communicating in the virtual world?
  • Do you feel unprepared for this new way of working, or feel that your virtual skills could be improved?
  • Do you often have difficult and challenging conversations with patients on the phone or via video?

This new interactive 1-day virtual course will provide participants with the knowledge, skills and confidence to undertake consultations in the virtual world .

Led by experienced and accredited facilitators, as well as professional actors who work in the medical sector, you will learn how to tailor your communication for the virtual world

You will have the opportunity to practice in a safe and supportive environment.

Sounds interesting?  Why not get in touch and enrol on one of our sessions?

We are running these sessions on a monthly basis - call for availability.

COST - £300 per person

For a Registration Form and full details call Karen Silverthorne on 01590 646445

or e-mail karen.silverthorne@oakhavenhospice.co.uk

 

 

 

 

 

Sounds interesting?

Why not get in touch and enrol on one of our sessions?

Course sign up form

Given the current restrictions please contact judy.verrell@oakhavenhospice.co.uk for sign up information.

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Oakhaven Hospice
Lower Pennington Lane
Lymington
Hampshire, SO41 8ZZ

Celebrating 30 years 1992 - 2022         member of hospice uk

 

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