Education and Learning

PLEASE NOTE: (February 2021)

Virtual Learning

Whilst we are in Lockdown, the Oakhaven Education team have decided to provide many of our teaching sessions in a virtual format.

Our programme is a little different at the moment but we are working hard to provide as much education as we can in the present circumstances.

This page describes the full list of courses that we run, but does not provide any dates. If you are interested in finding out more about present availability we will be very happy to help you and advise current availability.

Please note - not all our sessions are available as virtual learning sessions but those that are will be marked accordingly.

Please contact the Education Department on 01590 646445 or e-mail education@oakhavenhospice.co.uk.

We look forward to hearing from you.

Covid Safety Precautions:

Oakhaven has thoroughly risk assessed for Covid-19 safety precautions for visitors to the Coates Centre.

A copy of our Risk Assessment is freely available, together with a full list of the measures we have currently put in place. A copy of both documents are forwarded to all delegates when booking on to a session.

Oakhaven's approach to learning

Oakhaven’s approach to education is that knowledge is best shared. We welcome support from other specialties and clinical colleagues to further our knowledge and improve patient care.

We also provide a thorough education programme to support clinical colleagues in providing good quality end of life care.

We can also arrange bespoke training for providers should you wish.

If you’d like to learn more or have any queries please don’t hesitate to call 01590 646445.

Courses

Oakhaven provides the following courses covering a variety of subjects within palliative and end of life care. These courses are available for all healthcare professionals in our community.

We endeavour to make our sessions friendly and informative, with the content being varied and providing a relaxed approach.

During the present circumstances we are now pleased to be able to offer some of our sessions in a virtual format.

We believe education in end of life care is crucial to providing quality patient care. We work closely with all healthcare professionals to improve the quality of palliative and end of life care for our community.

On the “shared knowledge is best” ethos there are no charges for any of the courses other than ACST where there are licencing and other external costs that we incur. We want to make education available to as many people as possible and therefore view it as part of our charitable purpose.

We do not believe cost should be a barrier to accessing education and improving patient care. Should you wish to make a donation to help cover some of the costs they are always gratefully received.

We look forward to welcoming you and your colleagues.

If you are interested in learning more about any of our courses and education sessions, please call us on 01590 646445 or email education@oakhavenhospice.co.uk

Palliative & End of Life Care

Oakhaven Certificate in End of Life & Palliative Care for HCA's & Carers - THIS IS NOT AVAILABLE AS A VIRTUAL SESSION

Work towards attaining the new Oakhaven Certificate in End of Life and Palliative Care

Designed specifically for HCA's, Carers and healthcare support workers who work with patients with end of life needs this training provides an opportunity to enhance knowledge and skills in the delivery of high quality end of life care.

Following a half-day introductory session all delegates will be required to attend a series of education sessions before receiving their Oakhaven Certificate. These sessions are to be completed within 18 months.

- Caring for the Dying Patient

- Level 1 Introduction to Communication Skills

- Understanding Medications for Care-workers

- Loss, Grief & Bereavement

- Communication Skills in Difficult Conversations (Parts 1 & 2)

(All course materials are provided)

Time: 9.30 - 12.30 Introduction session

Dates:

Currently unavailable - please contact us to discuss availability.

Cost: There is currently no charge for this training.

Please note as these courses are being delivered free of charge we will not be providing refreshments other than tea or coffee. Where applicable we are happy for you to bring your own lunch with you or you can purchase refreshments from our Eatery in the main Hospice reception.

For a booking form to reserve a place on this study day or if you require any further information please call Judy Verrell on 01590 646445 or email: judy.verrell@oakhavenhospice.co.uk

Oakhaven Certificate in End of Life & Palliative Care for RGN's and qualified healthcare professionals - THIS IS NOT AVAILABLE AS A VIRTUAL SESSION

Work towards attaining the new Oakhaven Certificate in End of Life & Palliative Care.

Designed for Registered Nurses and qualified healthcare professionals who work with patients with end of life needs and provides an opportunity to enhance knowledge and skills in the delivery of high quality end of life care.

Following an introductory day all delegates will be required to attend a series of education sessions before receiving their Oakhaven Certificate. These sessions are to be completed within 18 months.

- Level 1 - Introduction to Communication Skills

- Symptom Management (2 half-day sessions)

- Verification of Expected Death

- Syringe Driver Update

- Pharmacology in Palliative Care

- Communication Skills in Difficult Conversations (2 half-day sessions)

- Loss, Grief & Bereavement

All course materials are provided.

Introduction Day - 9.30 -12.30 & 1.00- 3.00

Dates:

Currently unavailable - please contact us to discuss availability.

What is the cost?

There is currently no charge for this training.

For a booking form to reserve a place on this course, or if you require any further information, please call Judy Verrell on 01590 646445 or email: judy.verrell@oakhavenhospice.co.uk

Understanding Medicines for Senior Carers - Available Virtually

This half-day session has been developed to describe the responsibilities of senior carers when dealing with medication.

This session will enhance your knowledge and skills in the delivery of high quality support to patients and their families.

Date:

Virtual session - Thursday 11 March 2021

Time: 1.30 - 4.00

There is no charge for this session.

This is currently offered as a Virtual session.

Suitable for: All care-workers whose role involves prompting, assisting and administering medication particularly those working for care agencies.

Pharmacology in Palliative Care - PAIN - Available in virtual format

A half-day workshop designed for all Registered Healthcare professionals following many requests to look at how to manage pain in palliative care.

Course Content:

what is pain?
how can we assess pain?
looking at acute vs chronic pain
principles of pain management
looking at medications

Course Dates

Time: 2.00 - 4.00

There is no charge for this session

Venue: Virtually available

Learning Outcome:

The session will cover the Principles of Practice and the responsibilities of the Registered Nurse and the importance of record keeping will be demonstrated.

To reserve a place on this course please call

Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

Syringe Driver Update Sessions - NOT AVAILABLE VIRTUALLY

These sessions provide a general update on the Principles and Practice of syringe driver use for those new to using syringe drivers or those requiring a reminder.

Time: 12.00—2.00

Course Dates: Not available in virtual format

There is no charge for this session

Please note: These sessions are NOT specific training on the use of McKinley syringe drivers

Learning Aims:

This session includes guidance on:

> Indications for use

> Medications

> Addressing patient and family concerns about use

> Provides a practical session for demonstrating the principles of setting up a syringe driver

> Handouts provided

> Certificate of Attendance provided

To reserve a place on this course or if you require any further information, please call Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

Verification of Expected Death -Virtually available

This course is designed specifically for Registered nursing staff working with patients and their families at end of life.

Time: 2.00 - 4.00

Dates: - available on request

Please note: delegates must obtain permission from their Manager to attend

All Delegates will receive a Competency Assessment at the end of the session

Learning Outcome:

The session will cover the Principles of Practice and the responsibilities of the Registered Nurse and the importance of record keeping will be demonstrated.

There is no charge for this session

To reserve a place on this course please call Judy Verrell on 01590 646445

or e-mail education@oakhavenhospice.co.uk

Symptom Management at End of Life - available in virtual format

2 half-day sessions (Part 1 and Part 2) for staff working in Nursing and Care Homes to have a chance to focus on the practical symptom management of those symptoms experienced at the end of life.

Aimed at Managers, Registered Nurses and Senior Carers who have a strong input into symptom management when working with patients reaching end of life.

Delegates are required to attend both sessions.

Part 1:

Fatigue

Nausea & Vomiting

Part 2:

Breathlessness

Anxiety & Delirium

These sessions will run from 9.30 - 12.30

Dates: Please contact us for dates.

There is no charge for these sessions

All delegates will receive an Attendance Certificate

If you require any further information , or you would like to register your interest, please call Judy Verrell on 01590 646445

or e-mail: judy.verrell@oakhavenhospice.co.uk

Care of the Dying Patient - Available virtually

This half day session has been developed for any healthcare worker and will enhance knowledge and skills in the delivery of high quality support to patients and their families nearing the end of life.

Time: 1.30 - 4.00

Dates: Please contact us for availability

There is no charge for this session.

In the first instance please contact Judy Verrell in the Education Department on 01590 646445

or e-mail your enquiry to: judy.verrell@oakhavenhospice.co.uk

Bespoke Training

Communication Skills Training

Level 1 - Introduction to Communication Skills in Challenging Environments

These sessions are suitable for anyone who works in a place where you may need to support people who are bereaved, facing some form or loss, or who are for some reason anxious or worried. This includes clinical or non-clinical environments.

It teaches how to listen and how to respond in a way which empowers the person and discourages 'fixing' and demonstrates how to work with the person's own ideas first.

This 3-hour communication skills session will increase your confidence, willingness and competence to explore the emotional concerns of anyone who may be worried or distressed.

Level 1 - Introduction to Communication Skills - 9.30 - 12.30 Our 3-hour communication skills session will increase your confidence, willingness and competence to explore the emotional concerns of anyone who may be worried or distressed.

Dates:

Currently unavailable - please contact us for current availability

Cost: No charge

All course materials are included.

To reserve a place, or if you require any further information, please call Judy Verrell on 01590 646445 or e-mail judy.verrell@oakhavenhospice.co.uk

Communication Skills in Difficult Conversations - 2 half-day sessions

This course comprises 2 half-day sessions and will address difficult conversations in practice together with the chance to see and explore skills to help make them less difficult and more effective.

Difficult Conversations - Part 1 - this session will provide the theory and tools which will underpin the experiential component for session 2. Delegates will be given some homework to complete prior to the second session.

Gaining Confidence - Part 2 - you will be introduced to a range of frameworks and models, practice asking powerful questions, reflect on your listening skills based on real-life examples and get feedback from peers on your approach and style.

Dates:

Currently unavailable - please contact us for current availability.

Delegates must commit to attending both sessions.

There is no charge for these sessions.

Suitable for all healthcare professionals who encounter difficult conversations in practice and would like to explore ways to more effectively manage them.

Course content:

- Why are conversations so difficult?

- How can we overcome this?

- How to break significant news

- What can influence people's response?

- How to manage this in practice - seeing the skills in action

To reserve a place or if you require any further information please call Judy Verrell on 01590 646445 or e-mail judy.verrell@oakhavenhospice.co.uk

Advanced Communication Skills Training - a 2-day course for Senior Healthcare Professionals

Would you like an opportunity to see how other health and social care professionals deal with a wide range of challenging communication issues?

Suitable for Senior Healthcare professionals Grade 6 and above:

- Consultants of any speciality

- Nurses Band 6+

- GPs

- AHPs

An evidence-based course, CPD point accredited with expert trainers.

This 2-day experiential workshop is to enable participants to explore ideas, feel more confident and be more effective in addressing challenging communication issues. It is facilitated by nationally accredited trainers and using interactive exercises and role-play in small groups with professional actors.

Course Dates:

Please contact us for current availability

Time: 8.30 - 5.30 each day (prompt start)

Cost: £675 per person (all refreshments included)

(Participants are expected to take part in all aspects of the course and must attend both days.)

Venue: Oakhaven Hospice, Lymington. (This is not a residential course)

To reserve a place on this course and receive a Registration Form please call:

Judy Verrell on 01590 646445 or e-mail: judy.verrell@oakhavenhospice.co.uk

What Happens Next? - Loss Grief & Bereavement

Helping to make a difference to the daily lives of people living through bereavement.

A 1-day workshop on loss, grief and bereavement, supporting others and looking after ourselves delivered by our Counselling team. This highly practical day is designed to help you feel more confident in supporting anyone affected by grief and loss.

- An introduction to the theory of grief and the grieving process

- Risk factors, how to spot them and what to do about them

- Listening and questioning skills, including an opportunity to practice these using real-life examples

- Self-care and why it matters

Course dates:

Currently unavailable - please contact us for current availability

(all course materials provided)

Time: 9.30 - 4.00

Suitable for all health and social care professionals who would like to become more confident when providing support to those affected by grief and loss.

Cost: There is no charge for this session

For an enrollment form and to reserve a place on this course, please call Judy Verrell on 01590 646445 or e-mail education@oakhavenhospice.co.uk

Course sign up form

Given the current restrictions please contact judy.verrell@oakhavenhospice.co.uk for sign up information.

Education and Learning

Oakhaven's approach to learning

Courses

Palliative & End of Life Care

Communication Skills Training

Course sign up form

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Get in touch

Education and Learning

Oakhaven's approach to learning

Courses

Palliative & End of Life Care

Communication Skills Training

Course sign up form

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Get in touch