Quality of care
We aim to provide the best quality care possible for all our patients whether that is in the Hospice or your own home. The standards of care we provide our closely monitored through our clinical governance reporting to the Board of Trustees.
We are always pleased to hear from you on any matter concerning your care.
You may wish to leave feedback either via a letter to The Registered Manager, Oakhaven Hospice, Lower Pennington Lane, Lymington SO41 8ZZ or by email.
Alternatively you may wish to leave feedback on the care you have received at www.careopinion.org.uk.
If you wish to make a complaint please see our Complaints Policy and Procedure.
Care Quality Commission Rating
Oakhaven is monitored by the Care Quality Commission (CQC). The CQC monitors, inspects and regulates health and social care services to make sure they meet fundamental standards of quality and safety. They will publish what they find, including performance ratings.