Visiting hours

Oakhaven hospice has been listening carefully to the advice received from Public Health England. Following their recommendations to reduce the risk of coronavirus transmission to our patients, staff and visitors, we need to ask that our patients receive only one visitor, from the same household as the patient and that this is limited to the following times of between 1400-1500 and 1800-2000.

We encourage and will support other ways of keeping in touch instead, such as phone calls or video calling (please do contact a member of staff if you would like help with this).

Individuals should not visit any health and care setting if they are;

• Unwell, especially if they have a high temperature or a new, persistent and unproductive dry cough
• Self-isolating because you are living with someone with the above symptoms
• Vulnerable as a result of a chronic illness or are over 70 years of age

To comply with social distancing guidance, it is not possible for additional family members and friends to use our gardens.

To the discretion of the Ward Manager/Nurse in Charge and on an individual basis (such as if circumstances with your loved one change), we may be able to review these visiting restrictions on compassionate grounds. Please do speak to the Ward Manager or nurse in charge if you would like further information or if you have any concerns or questions.

This has not been a decision we have taken lightly. Our priority must always be to protect and ensure the safety of our patients and those caring for them. Thank you for your support and understanding at this time.