Guidance for visitors
Information for visitors to Oakhaven
At Oakhaven Hospice we know how much visits from loved ones benefit our patients.
Further to guidance from Public Health England (PHE), we respectfully ask you to consider the following information before visiting the hospice.
Whilst we are no longer able to offer lateral flow testing and you are no longer legally required to isolate if you have Covid-19, if you know or suspect that you might have Covid-19 you should stay at home to avoid spreading the virus to others. Our patients are extremely vulnerable and their wellbeing, as well as that of our staff and visitors, remains a priority
Either on the phone prior to coming to the hospice (01590 670346)or to the receptionist on arrival, please do notify us if you have any of the following symptoms:-
- A high temperature or shivering (chills) – a high temperature means you feel hot to touch on your chest or back (if you measure, above 37.8 degrees)
- A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
- A loss or change to your sense of smell or taste
- Shortness of breath
- Feeling tired or exhausted (which is unusual for you)
- An aching body
- A headache
- A sore throat
- A blocked or runny nose
- Loss of appetite
- Feeling sick or being sick
Please be assured that this will not necessarily stop your visit, depending on your individual circumstances and that of the person you are visiting. However, we will ask one of our nurses to speak with you to discuss in more detail and to work out a safe plan, for the best interests of all.
Please do continue to wear a mask whilst inside the hospice. We can provide this for you, or additional PPE if requested.
If you have any questions or concerns about this information, please do speak with the nurse in charge.