Charity shop donations
Many thanks for donating items to Oakhaven Hospice charity shops
We are grateful to everyone who generously donates bags of good-quality preloved items for our shops and online stores to sell. Our retail shops, online store and furniture outlet centre are an important source of income for Oakhaven Hospice. Every penny raised is used to fund the specialist care and support to our patients and their loved ones when they need it most.
What can be donated to our charity shops?
We are grateful for any good-quality donations you can donate as our charity shops rely on your good-quality donated items. Unfortunately, there are certain items we are unable to accept due to Health and Safety regulations or lack of public demand. We only make money from things that we are able to re-sell and we have to pay to deal with donated items which are broken, damaged or heavily used.
Did you know? Last year we had to spend over £20,000 on waste collections, which were predominately unsaleable donations. If we are unable to accept large items for donation that is the reason why - if we can sell it we will take it!
Please check the lists below before bringing in your donations.
- Ladies' and men’s clothes, shoes and accessories
- Children's clothes, shoes and accessories
- Ornaments, china and glassware in good, clean condition
- Modern paperback books
- Vintage and retro items
- Duvets and pillows
- CDs and DVDs
- Unwanted gifts
- Gas appliances
- White electrical goods
- Small electrical appliances
- Furniture with fire labels if applicable
- Videos and cassettes
- Safety helmets
- Child car seats
- Toys without a CE label
- Sharp knives and weapons
- Upholstered furniture without a fire label or no longer in a clean sellable condition
Please note: occasionally we need to limit the volume of donations to ensure we have sufficient staff and volunteers to sort through the items. (Could you help? Volunteers play a vital role in the success of our charity shops and we are always looking for additional help. If you could give the gift of time, find out more information in our volunteering section.)
Where to donate your items
We are pleased to accept donations at our Lymington Home outlet:
Monday-Saturday: 9.00am to 5.00pm
Sunday: 10.00am to 4.00pm
Find our Lymington Home outlet at 170 Wellworthy Road, Lymington SO41 8JY. Phone 01590 637781.
We are pleased to accept donations at all of our retail charity shops during opening hours. Anything that can be carried in a box or bag can be taken to the shops. Any larger items, small furniture, prams etc. need to be booked in for a viewing here.
If you would like to donate large or heavy items and would like to organise a collection, please scroll down the page and complete our 'Collection Request' form below. Once your request has been submitted, a member of our team will be in touch to discuss your item(s) and to make arrangements.
Remember to Gift Aid your donation!
All of our shops all take part in the retail Gift Aid scheme. Simply complete our Gift Aid form and pop it in the bag with your donations: download a Gift Aid form. A completed Gift Aid form enables Oakhaven Hospice to claim an additional 25p for every £1 raised on goods donated by the public from HM Revenue & Customs.
Collection from your home
We can collect large or heavy items that you would like to donate to our shops from your home within our local area, subject to the suitability of the goods (see details above).
Please complete the details of your donation in the form below and submit your request for a collection. Ensure you complete all the sections, including a photograph of each item. Once your request has been submitted, a member of our team will be in touch to discuss your item(s) and to make arrangements.