Patient and Family Support

Coates Centre volunteers enjoying a cup of coffee

Oakhaven Counselling for those affected by a life-limiting illness or death

"I am so grateful for Oakhaven counselling after my husband passed away. To be able to talk to someone outside my family and friends has been so very beneficial. There has been no judgement and I could talk about anything and show my emotions."

Anyone who is, or has been, affected by a life-limiting illness or the death of a relative or friend can access our services.

Bereavement, grief and loss are a part of life. Receiving a life-limiting diagnosis or having someone close to us die can be devastating. These circumstances can feel unbearable and our emotions - anger, sadness or confusion - although natural, may feel uncontrollable making us, or those close to us, feel vulnerable and isolated.

Oakhaven Counselling Service provides the space for you to talk about how you are feeling without judgement.

What is counselling?

What do the sessions look like?

Is it confidential?

Your information and what you talk about in your sessions is confidential. The only time it is necessary to break confidentiality is if your counsellor is concerned that you or someone else is in danger and they need to gain further support from a third party for your safety. Even then you will be informed of your counsellor’s intentions.

All counsellors also have monthly casework supervision. The supervisor supports the counsellor’s work and you will not be identified in any way.

Cancellations

We understand that sometimes circumstances mean you have to cancel an appointment. If you need to cancel we would appreciate as much notice as possible and whether you would like to return in the future.

If you do not attend your appointments and we do not hear from you within two weeks, we will assume you do not wish to continue. We will then offer the session to the next person on the waiting list.

Please phone the Patient and Family Support Team regarding your counselling appointment; 01590 613024

How much does it cost?

Counselling services do incur a cost to Oakhaven. However we do not pass on that charge to anyone we support and so there is no charge for any counselling you have.

If you would like to offer a donation there are donation pots in all the counselling rooms. Or if you prefer you can donate online https://www.oakhavenhospice.co.uk/how-to-donate/ Your counsellor does not accept any donations directly.

I’m interested, what do I do?

Other sources of help

Counselling Enquiry Form

Wellbeing support available to all in our community

Complementary therapies

Two people sat in armchairs opposite each other

Bereavement support

Click on the links above to find out more about our wellbeing services

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