Building work is currently in progress at Oakhaven that may impact parking. We recommend you plan additional time before your appointment. Please contact 01590 670346 if you have any queries.

Melanie Stone

Oakhaven Hospice Shops to reopen on 2 December

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On Wednesday 2nd December all of the Oakhaven Hospice shops will be reopening, each shop will be open from 10am to 4.30pm, Monday to Saturday, and will have social distancing measures in place to safeguard customers, volunteers and staff.

The Oakhaven Shops team ask that everyone kindly respects the new social distancing instructions in each shop. Payment by card will be the preferred method of payment and since the team can no longer reuse plastic carrier bags, it would be advisable to bring your own bags for your purchases.

Where possible all donations will now be accepted between 10am and 4pm Monday to Saturday at our Outlet centre located at Ampress park, alternatively please call our High Street branches you will be taking small/single items for donation.

To donate items of furniture, please send photos to warehouse@oakhavenretail.co.uk.
Furniture needs to meet certain criteria which the team will explain when responding to your messages and depending on space within the shop they may not be able to receive the items immediately.

Please note that due to health and safety regulations the following items of furniture and furnishings cannot be accepted: computers, duvets and pillows, gas appliances, white electrical goods, upholstered furniture without a fire label or no longer in a clean and sellable condition.

For further enquiries about the Oakhaven Hospice Shops, contact Ann Newton on ann.newton@oakhavenretail.co.uk.

Hospice UK week

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The 7th to 13th October 2019 is Hospice Care week. “Hospice Care Week is our chance to celebrate the amazing work across the UK of more than 200 hospices, who provide help, support and care to over 200,000 patients, carers and families every year.” (Hospice UK, 2019)

I am passionate about hospice care and will continually promote their work because I have seen first-hand how it can make such a huge difference to those whom they support. My story is fairly unique in that I had a long nursing career specialising in palliative care, much of that spent working in hospices but I am now in the situation whereby I am a patient in the palliative stage of my disease. I worked for many years as a Palliative Care Clinical Nurse Specialist (CNS) in the community for St Margaret’s Hospice but took ill health retirement a few years ago because my ovarian cancer recurred and I am now living with advanced, metastatic disease which means my cancer has spread to other parts of my body.

About a year ago I was referred to my local hospice, Oakhaven, for counselling. I felt a huge sense of relief to be referred because I knew that I would be able to access the most amazing support and resources. Hospices are very much about helping people affected by a progressive and life limiting disease to live their best life whether that be patients or their families. I remember the anxiety and fear that a hospice referral created in patients under my care as a Palliative Care CNS but once they understood what it was and what it meant; they felt that same relief as I did myself as a patient.

When most people think of hospice care they think of a building in which people are admitted for end of life care. During my nursing career I heard so many times from patients and their families that they thought the hospice was a place to die but this is only a tiny part of the specialist care that a hospice provides. Of course there are patients who die in a hospice but most of the work they do is about promoting life and living at home which is what I am focusing on today. The way in which they do this is through alleviating distressing symptoms; listening to difficulties that arise and helping to find solutions – where appropriate; giving advice and signposting to services to provide support at home; providing specialist palliative care in the community; providing support to loved ones; offering outpatient services such as day care or clinic appointments; providing physiotherapy and occupational therapy services; acting as an advocate for those needing it; providing peer support; just being there at the end of the phone on bad days, and so much more. Hospice services are very much about providing the care and support that each individual person needs and that can differ greatly.

Most of the support that patients and their families receive is in their own homes but there are occasions when admission to a hospice in-patient unit is appropriate. Most admissions to a unit are to alleviate very complex symptoms that are incredibly difficult to manage at home because of the need for continual assessment and adjustment of treatment. Once symptoms become more stable most patients will go back home. It wouldn’t be unusual for a patient to have several admissions throughout the palliative phase of their disease but the goal will always be to stabilise them in order for them to continue living the best life they can at home. Whether patients are admitted for specialist palliative care or end of life care, they will find themselves in a place where there is such attention to detail, kindness, respect and love that it feels like an escape from the world. I know when I need more support that the local hospice will be a sanctuary for me and my family whether the support is via community services or in-patient. So this week I salute all hospices and I urge everyone to support your local hospice because without them I know life for many would be unbearable.

Diane Evans-Wood
1st October, 2019