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Please note: we are currently experiencing significant clinical pressures, so it may take longer than usual for us to respond to your call. For an urgent response, please call the NHS 111 service, or 999 if it is an emergency.

News

Anne and Jack’s story

6 October 2026 by Tanya Baddeley

Anne and Jack

This Christmas, there will be someone missing.

This Christmas will be unlike any that Jack and his daughters have known before. The family will be together. There will be all the familiar traditions. But for the first time in 60 years, Anne won’t be there. 

Jack met Anne when he was 19. It was at a Saturday night dance at University College London. Jack jokes that he and a friend tossed a coin to decide who would ask which girl to dance — and Jack lost. It turned out to be the luckiest loss of his life!

Anne became a teacher. She was kind, creative and talented. She quilted, crafted and a much-loved member of the WI. Together, they raised a family and saw the world. India, Nepal, Japan, Alaska, Cuba. There were cruises and adventures, and lots of special time in Keswick, where they fell in love with the Lake District.  

Then, just before last Christmas, their world changed.  

Anne had been experiencing pain beneath her ribs. Eventually, a CT scan revealed the devastating news. She had cancer. It was inoperable and incurable. Treatment began, but the cancer continued to progress. It was during these frightening months that Oakhaven came into Jack and Anne’s lives.  

Oakhaven’s palliative care team helped manage Anne’s pain, visited them at home and took care of practical things. But perhaps most importantly, Jack knew they weren’t alone. 

“All the way through it, we always knew there was somebody at the end of a phone, 24/7, who would listen and take action if needed.”  

As Anne became more poorly, the Oakhaven team gently helped the family think about what would happen when she reached the end of her life, and how they might benefit from Oakhaven’s bereavement support.  

As time went on, Jack worried about keeping her safe and managing her medication at home. When Oakhaven’s nurses visited them at home, they recognised that the time had come for Anne to be admitted to the Oakhaven Inpatient Unit. It would be her final journey. 

The Oakhaven team concentrated on keeping Anne comfortable and free from pain, while giving Jack and their daughters precious space to be together. In those final days, Jack didn’t have to be Anne’s nurse. He could simply be her husband. Anne died peacefully at Oakhaven in July this year.  

Jack was able to sit beside the woman with whom he had shared virtually his entire adult life. 

Now Christmas is approaching. And Jack is discovering that grief often lives in the smallest things and it’s the ordinary things that hurt. Anne was the person who made birthdays and Christmas happen. The presents “just appeared”, Jack says, because Anne organised them.  

Jack, his daughters and granddaughter will return to Keswick this Christmas. They will be together, but Anne’s place in the family gathering will be painfully empty.  

And somewhere in our community this Christmas, another family will need somebody. Somebody to listen. Somebody to care. Somebody to answer the phone when they’re frightened. Somebody to make sure the person they love is comfortable. Somebody who allows a husband to stop being a carer and simply hold his wife’s hand.  

Your Christmas donation can help Oakhaven be that somebody.  

Because at the hardest moments of our lives, none of us should have to face them alone.  

Please donate to Oakhaven this Christmas and help us be there for somebody who really needs us.

Oakhaven Kitchen team with Christmas lunch

£14

could pay for a Christmas lunch with all the trimmings for a patient and their loved one.

Oakhaven nurse

£42

could cover an hour of nursing care for someone staying in our Inpatient Unit.

nurse on telephone

£75

could help run our 24-hour telephone service supporting patients and their loved ones.

Oakhaven nurses going out from the Inpatient Unit

£139

could pay for one of our Clinical Nurse Specialists to visit a patient in their own home.

Light up a Life in memory of a loved one

Whoever you have lost and whenever it was, you are warmly invited to join us as we cherish the memories of our loved ones.

Light up a Life is our annual service of remembrance and thanksgiving for the lives of loved ones we have lost. Each event is a beautiful and uplifting occasion and a pause for reflection before the festive season gets underway. We hope you can join us!

  • Monday 7 December in Totton
  • Tuesday 8 December in Lymington
  • Wednesday 9 December in Hythe
  • Tuesday 15 December in Beaulieu
  • Wednesday 16 December in Brockenhurst
Find out more and make a dedication
Light up a Life 2023
Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

Filed Under: News, Story

Oakhaven Hospice unveils plaque in memory of Leon Crouch

1 October 2026 by Tanya Baddeley

Leon Crouch's plaque unveiling with his daughters Hannah and Louise

Oakhaven Hospice unveils plaque in memory of Leon Crouch

On Wednesday 30th September, Trustees and staff of Oakhaven Hospice were joined by the family of the late Leon Crouch to unveil a plaque in his memory.

The plaque, located at the entrance of Oakhaven’s inpatient unit, commemorates the substantial gifts made by Leon Crouch to the hospice during his lifetime and beyond. These contributions have been instrumental in the recent refurbishment of the inpatient unit.

Leon’s daughter, Hannah Leonardi, said, “My sisters, Louise and Lara, and I are exceptionally proud of the positive impact our father's legacy and generosity continue to have following his death from cancer in 2019. It is a privilege to support Oakhaven Hospice, a charity of which our father was a patron during his lifetime and where he spent his final days surrounded by his family, receiving exceptional care and support from the hospice team.

"It is wonderful to see the newly refurbished inpatient unit and to appreciate the improved facilities and environment that patients and their families will experience. We are deeply honoured to unveil this memorial plaque in recognition of our father's support for Oakhaven. The hospice was always a local charity close to his heart, and it remains very dear to our family."

Melville Kendal, Chair of Trustees of Oakhaven Hospice, said, “On behalf of the staff and volunteers, and on behalf of our whole community, I would like to express our sincere gratitude. Leon has been a wonderful supporter of Oakhaven Hospice, and we are deeply grateful for the many donations he has made over the years. It is thanks to everyone else who so kindly supports Oakhaven that the New Forest has this hospice, here to provide specialist palliative and end-of-life care free of charge for everyone who needs us. Without this generous support, we simply wouldn’t be here.”

Across the UK, hospices are being forced to make difficult decisions regarding the care they provide. Nearly 60% have already made or are planning to make cuts to frontline services this year, while 380 beds sit unused due to staff shortages driven by funding pressures. At the same time, specialist community hospice visits have fallen by 150,000 in a single year.

Here in the New Forest, Totton and Waterside community, we are fortunate that Oakhaven Hospice has, so far, managed to continue all its services. However, the charity faces significant challenges. Costs are rising while demand for its services is increasing, and donations have declined substantially.

Hospice care is provided free of charge, yet only 14% of Oakhaven’s £10 million annual running costs are covered by the government. The remaining 86% is funded by donations, fundraising and gifts in wills, as well as income from its charity shops and social enterprise home care provider Oakhaven Care, which donates 100% of its profit to the hospice.

There are many ways you could support Oakhaven Hospice - click here to find out more.

Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

Filed Under: News

Oakhaven Hospice receives Armed Forces Covenant Award

29 September 2026 by Tanya Baddeley

Oakhaven clinical team presented with Armed Forces Covenant Award

Oakhaven Hospice receives Armed Forces Covenant Award

Oakhaven Hospice is proud to have signed the Armed Forces Covenant, reinforcing its commitment to supporting members of the Armed Forces community.

On Friday 25th September, Captain Mark Pedler RN and Commander Stephen Walton RN visited Oakhaven, their local hospice, to present trustees and members of the Oakhaven clinical team with the Armed Forces Covenant Bronze Award.

The Armed Forces Covenant is a promise that those who serve or have served in the Armed Forces, and their families, are treated with fairness and respect. It recognises that service life can bring unique challenges, as well as valuable skills and experience. It applies to anyone in the Armed Forces community, including serving personnel, veterans, reservists, cadet force adult volunteers, and family members.

Vice Chairman of the Board of Oakhaven Trustees, Jeremy Caldwell, said: “Oakhaven is pleased to make this commitment to supporting members of our Armed Forces community. We are developing an action plan and making practical changes to our processes to better support our staff, volunteers, patients and service users who are serving, have served or are part of the Armed Forces family. Many thanks to Captain Pedler and Commander Walton for taking the time to visit Oakhaven; having two serving Royal Naval officers presenting the award made the occasion truly special.”

Commander Stephen Walton, Royal Navy, said, “Thank you very much for inviting Captain Pedler and me to present your Armed Forces Covenant Bronze Award. Your commitment to supporting serving members of the Armed Forces, veterans and their families has been rightly recognised, and it was a privilege to be able to present it in person.

“Oakhaven Hospice is clearly an extraordinary place, providing free care and support to so many families across the New Forest and beyond. We were honoured to visit, to see your exceptional facilities and learn more about the many ways you support the local community. May I wish you and the team all the best for the future.”

Oakhaven Hospice cares for patients and their loved ones across a catchment area of 150,000 adults in the New Forest, Totton and the Waterside. At any time, the specialist team is supporting over 600 people, in the hospice and at home. All hospice care is provided free of charge, however only 14% of costs are covered by the NHS/government. For the remainder, the charity relies on the generosity of its community’s donations, fundraising and gifts in wills, along with income from its shops and home care provider, Oakhaven Care.

There are many ways you could support Oakhaven Hospice - click here to find out more.

Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

Filed Under: News, Wellbeing

Bingo, Beats and Business

21 September 2026 by Katy Hawkins

Music bingo fundraiser. record collection

Join us for a night of Bingo, Beats and Business!

A music bingo fundraiser for local businesses, in support of Oakhaven Hospice.

Join us at Lymington Town Sailing Club on Thursday 12th November from 7 pm.

  • £15 per person for a standard ticket
  • £15 to add a meal per person (optional)

Food choices

  • Bangers ‘n' mash, with red wine gravy and peas (Sway Butcher sausages)
  • Vegetable lasagne with garlic bread
  • Fish, chips and peas with homemade tartare sauce

Book your space today using the form below.

For more information, please get in touch with Natalie by email at business@oakhavenhospice.co.uk or by telephone on 01590 613036.

Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

Filed Under: News

World Alzheimer’s Day is on 21st September

17 September 2026 by Tanya Baddeley

Alzheimer's

On Monday 21st September it is World Alzheimer's Day

September marks World Alzheimer's Month, a global campaign dedicated to raising awareness and reducing stigma associated with dementia diagnosis. A key date within the campaign is World Alzheimer's Day on 21st September.

Admiral Nurses play a vital role in supporting people living with Alzheimer's disease and other forms of dementia, as well as their families and carers. Here at Oakhaven, our Admiral Nurse is Clinical Nurse Specialist, Janet Toomer. Janet provides expert guidance, emotional support, and practical advice to Oakhaven patients, and helps families navigate complex challenges, as well as providing education and community outreach.

To mark World Alzheimer’s Day on the 21st September, Janet will be providing professional education and promoting Alzheimer’s awareness. These initiatives help improve understanding of dementia and encourage earlier access to support by fostering a more dementia-inclusive community.

Alzheimer's Disease and Dementia: Key Facts

What is Alzheimer's Disease?

Alzheimer's disease is a progressive disease of the brain that affects memory, thinking, behaviour, and the ability to carry out everyday activities. It is caused by changes within the brain, including the build-up of abnormal proteins, leading to damage and loss of brain cells over time.

Alzheimer's disease is the most common cause of dementia, accounting for approximately 60-70% of dementia cases.

It is not a normal part of ageing, although age is the greatest risk factor.

How does Alzheimer's fit within the umbrella term "Dementia"?

Dementia is an umbrella term, used to describe a collection of symptoms that affect cognitive functioning.

Dementia is not a disease itself, but a syndrome caused by various underlying diseases.

Alzheimer's disease is one type of dementia.

Alzheimer's: early stage

  • Difficulty remembering recent conversations or events
  • Repeating questions or stories
  • Misplacing items
  • Problems finding the right words
  • Mild confusion or disorientation
  • Difficulty planning or organising tasks

Alzheimer's: middle stage

  • Increasing memory loss
  • Forgetting names of familiar people or places
  • Difficulty managing finances or medications
  • Changes in mood, personality, or behaviour.
  • Increased anxiety, agitation, or frustration
  • Difficulty with personal care and daily activities
  • Becoming lost in familiar surroundings

Alzheimer's: later stage

  • Severe memory impairment
  • Reduced ability to communicate verbally
  • Difficulty recognising loved ones
  • Increased frailty and reduced mobility
  • Problems swallowing and eating
  • Dependence on others for all aspects of care
  • Increased vulnerability to infections and physical health complications

Behavioural and psychological symptoms that may occur

  • Anxiety
  • Depression
  • Apathy or loss of motivation
  • Agitation or restlessness
  • Sleep disturbances
  • Hallucinations or delusions (less common than in some other dementias)
  • Changes in social behaviour or judgement

Impact on families

  • Progressive changes often lead to increasing caregiving responsibilities
  • Families may experience emotional distress, uncertainty, grief, and fatigue
  • Education, specialist support, and future care planning can help families adapt as the condition progresses

The role of the Admiral Nurse

Admiral nurses provide specialist dementia expertise and support to families affected by Alzheimer's disease. Our Admiral Nurse, Janet:

  • Helps carers understand symptoms and behavioural changes
  • Offers practical strategies to manage challenges at home
  • Supports advance care planning and decision-making
  • Provides emotional support throughout the dementia journey
  • Signposts families to relevant services, benefits, and community resources

For people who are caring for someone with an illness such as dementia, it can be a very worrying time. There are support networks that can help you understand what the person you are caring for is experiencing and give practical advice for yourself.

If you are caring for someone, click here for further guidance, which includes signposting related to dementia.

Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

Filed Under: News, Wellbeing

A Gift in your Will helps Oakhaven provide hospice care now and in the future

9 September 2026 by Tanya Baddeley

Patient at home with family receiving hospice care

A Gift in your Will helps Oakhaven provide hospice care now and in the future

For the second year, Oakhaven Hospice has joined 126 other hospices in a national campaign. The advert, ’This is Hospice Care’, will air on TV between 14th and 27th September. It underlines the importance of Gifts in Wills in ensuring Oakhaven will be able to provide its specialist care for future generations.

Across the country, hospices are being forced to make difficult choices about the care they provide. Nearly 60% have already made or are planning to make cuts to frontline services this year, while 380 beds sit unused due to staff shortages driven by funding pressures. At the same time, specialist community hospice visits have fallen by 150,000 in a single year.

Here in the New Forest, Totton and Waterside community, we are extremely fortunate that Oakhaven Hospice has, so far, managed to continue all its services. This year, our local hospice has supported more local families than ever before in response to ever-growing demand. This is predominantly thanks to gifts left in wills to Oakhaven Hospice, which cover the cost of hospice care for one in four of Oakhaven’s patients.

Consider leaving a gift to Oakhaven Hospice in your will

Andrew Ryde, Oakhaven’s Chief Executive, said: “We would like to thank you if you have already included Oakhaven in your will and invite you to consider leaving a gift to Oakhaven if you haven’t thought of this before. Oakhaven is here for and powered by our community. Whether it's a partner learning how to provide care at home, children processing grief, neighbours and friends discovering how to help, gifts in wills help to make all of this possible.

“Every gift, no matter its size, makes a difference. Just £62 could help fund a bereavement support session for a loved one who is caring for someone with a terminal illness; £220 could fund a home visit to a patient by a specialist palliative community nurse. Your generous legacy gifts ensure that vital support is there, not just for the person who is receiving hospice care, but for everyone around them, now and for generations to come.”

What is hospice care?

Hospice care is designed to help people with terminal illnesses or long-term conditions that cannot be cured—also known as life-limiting—live better and feel better. It can include symptom management and social, practical, emotional and spiritual support. It helps people live as fully and as well as they can to the end of their lives, however long that may be. Oakhaven’s hospice care is provided in patients’ homes as well as at the Hospice. It is completely free for patients, their carers and family members. Patients are referred to Oakhaven by medical professionals.

The ‘This is Hospice Care’ campaign uses real-life stories to illustrate how hospices offer support to entire communities during their toughest times, and how we can ensure giving back is part of our legacy. From managing pain to planning celebrations or providing grief counselling, hospices create moments of comfort when it truly matters. These stories underscore the importance of including vital gifts in wills to ensure this essential support remains available for everyone, both now and for future generations.

Gifts in wills are the lifeline keeping our hospices open

Catherine Bosworth, Director of Income Generation and Grants at Hospice UK, said: “Gifts in wills are the lifeline keeping our hospices open. Every single hour, someone receives care that wouldn't exist without the generosity of people who choose to support hospice care in their will. That's the reality we're working with and it's becoming increasingly fragile, as funding pressures threaten hospice services, right when demand is rising. Our ageing population means demand for hospice care will only continue to grow, so it’s vital that we do what we can to secure hospice care now. A gift in your will to a hospice doesn’t require parting with your money today, anyone can leave a legacy. Gifts of any size can make a significant difference - it all helps hospices be there for people who need them.”

> Find out more about leaving a gift in your will for Oakhaven Hospice

Last will and testament

Write or update your Will this September!

Oakhaven has teamed up with local solicitors and will writers, who are kindly donating their time and expertise to help you make or update your will when you make a donation to Oakhaven Hospice.

Book by 30th September for an appointment by 31st October 2026.

Click here to find out more

How to include a gift in your will to Oakhaven

Making or updating your Will to include a gift to Oakhaven Hospice is straightforward. Find out about the types of gifts you can include when writing your will.

Click here to find out more

Gift in Will Guide

Please click the button below to request our free guide to leaving a gift in your will.

Request our Gift in Will Guide

Common myths about writing your will

Most people know they should make a will, yet many put it off for years because they believe it is something they can deal with later in life, or that it simply does not apply to them. Unfortunately, those misconceptions can leave loved ones facing unnecessary difficulties at an already difficult time.

Click to read more

Find a local solicitor

Local solicitors and will writers

Write your will for free!

Some expert estate planners enable you to write or update a simple will for free (discounts available for wills with trusts), online or over the phone - such as Octopus Legacy.

Start your will here

Help us continue our story and be here for anyone who needs us, for generations to come.

Click here to find out more about leaving a gift in your will
Images from national TV campaign about hospices
Patient being cared for at home by a nurse

Help hospice care live on

Leave a gift in your will and help protect hospice care for all, for now, forever.

Find out more
Oakhaven Volunteers

Volunteer for Oakhaven!

We welcome new volunteers in every department - get in touch to find out more!

Find out more
Wear Green for Oakhaven

Wear Green for Oakhaven!

Help us raise funds on Friday 23rd October, by wearing green and making a donation.

Find out more

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Get in touch

t: 01590 613025 (9am-5pm admin office)
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General enquiries:info@oakhavenhospice.co.uk 
(admin office, not for patient enquiries)

Clinical enquiries: hiow.oakhavenreferrals@nhs.net
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Oakhaven Hospice
Lower Pennington Lane
Lymington
Hampshire
SO41 8ZZ

member of hospice uk.             

Armed Forces Covenant Bronze Award

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